Sr Salesforce Business Analyst

Location: Atlanta, Georgia
Date Posted: 12-20-2018

Salesforce SalesCloud Business Analyst


Job Description:

Fortune 500 company, seeks an energetic problem solver with proficiency in the suite of Salesforce cloud solutions, with specific expertise in SalesCloud.  This applicant must be highly motivated to meet project deadlines and address technology challenges. A positive attitude with a focus on results, excellent communication skills, proven analytical skills, the ability to work successfully with business partners and effective participation in a team environment are key to this position. 


Midtown Atlanta


  • 4-yr College Degree preferred
  • Salesforce relevant certification preferred


  • Participate in gathering business requirements for SalesCloud implementation
  • Share and recommend best practice approaches to meet business needs
  • Document use cases. Understand and analyze details provided in the use cases or task narratives
  • Provide Salesforce subject matter expertise to business, delivery team, and IT teams
  • Provide and assist with training of business teams utilizing SalesCloud
  • Participate and provide expertise in process design discussions related to complex business requirements
  • Work with the technical team lead to review, analyze and define requirements
  • Lead user acceptance test planning and execution, including test case and expected outcome documentation
  • Validate solutions and perform QA to ensure requirements are met


  • 5+ years’ experience as Salesforce SalesCloud Business Analyst for a mid-to-large sized organization
  • Strong understanding of SalesCloud capabilities and limitations and can clearly communicate those to business partners
  • Experience with configuration
  • Experience with custom development
  • Experience with salesforce security management capabilities
  • Demonstrated knowledge of Salesforce SalesCloud objects
  • Ability to summarize and present complex topics to non-technical audiences
  • Familiar with business analysis techniques and methodologies
  • Excellent oral and written communication skills
  • High level of initiative and attention to detail
  • Experience sustaining Salesforce governance, best practices and center of excellence
  • Understanding of and experience with Salesforce Lightning
  • Experience leading sales and marketing transformation projects
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